You will need your council tax account reference number for the bill you want to pay, if you know it. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Where to find. Dont include personal or financial information like your National Insurance number or credit card details. You can check your balance, instalments, payments and view bills online 24 hours a day. The scheme was introduced very quickly, leaving councils little time to prepare. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Please i need help. She said: I will be voting against the 15% rise in council tax. Call us. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Due to this, we will respond to your enquiry within 4 weeks. The BBC is not responsible for the content of external sites. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Viridor burned it as excess plastic not for landfill. Gove's funding increases have come too late to save Croydon. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. pic.twitter.com/5PFiLmGWCv. The second part allows you to make a claim. Have you received your emergency energy Council Tax refund yet? Extra help for residents through new council tax support scheme. Where to find us. giving feedback : the councils website today. giving feedback In the event of an emergency, the 020 8604 7124 hotline remains available. I also tried to set up an account with grantapproval.uk. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. 6. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. 08 February 2023. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Please take part in our quick survey (it wont take you 10min, like the councils form!) Councillor Mark Watson, cabinet member for communities, safety and justice. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. United Kingdom, NEW Help improve this site by A Penalty Charge Number must be entered. Unless hes on a promise and has to apply for payment of his wages via a website. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. For example, card cash accounts, post office accounts and most savings accounts will not. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. If you wish to simply change the date of your Direct Debit, contact us. You can also choose to wait until September to receive the rebate in this way. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. You said, we did Thank you to everyone. Send us a message; Other ways to contact us . Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! If you wish to simply change the date of your Direct Debit, contact us. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Croydon is divided into 28 wards, electing 70 councillors. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Telephone: 020 8726 7000 VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Plans to increase council tax in Croydon by 15% have been approved by the government. Anyone any ideas please? Enter your email address to subscribe to this blog and receive notifications of new posts by email. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? 3. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. You should never give out your bank details by phone or by text. You have rejected additional cookies. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Because nobody cares. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. 1. You could make it easier for the council to contact you by completing an application for an online account. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. 9 Some other shitty excuse Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Claims for the rebate can only be processed until September 30. We are experiencing high volumes of customer contact. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). We are committed to making our website accessible to all visitors. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Payment line: 0345 300 0614 (option 3) If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. NEW Help improve this site by Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. In the event of an emergency, the 020 8604 7124 hotline remains available. and how to view your payment schedules online. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Email: croyctax@croydon.gov.uk. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. As part of our user authentication, you will receive a verification code via email, which you must enter.