* Eligibility and benefit levels vary by card. Also, if it was gone 30 minutes later, it was stolen. If you have questions, please consult your own professional legal, tax and financial advisors. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. Disclaimer: NerdWallet strives to keep its information accurate and up to date. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Coverage limits apply. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Eligibility and Benefit level varies by Card. This site does not include all credit card companies or all available credit card offers. EgnS+JoYlUR fbcv,R38{TA\ =e`%! All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. An itemized receipt from the retailer showing the purchase. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. is a location independent digital nomad who has traveled full time since June 2017. Please try again later. 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. Purchase Protection Coverage Period as described below. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. How do I Earn Membership Rewards Points? Books, magazines or periodicals of any kind. For an explanation of our Advertising Policy, visit. This benefit is limited to $1,000 annually. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. Learn more: The best travel credit cards right now. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. hbbd``b`@/P k ";d100O@ T9 3 Our partners compensate us. Negotiable instruments, such as stamps and travelers' checks. Blue Cash Preferred Card from American Express. Subject to additional terms, conditions and exclusions. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. For an explanation of our Advertising Policy, visit. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. We'll run a soft credit check to find special offers, but it wont affect your credit score. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. The Amex EveryDay Preferred Credit Card from American Express. You want a travel credit card that prioritizes whats important to you. The claim was quickly accepted, and I was issued a statement credit for my purchase. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Please read important exclusions and restrictions. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. ;*KLjmNT Each eligible AmEx card is covered for up to $50,000 in claims per year. Who should (and shouldnt) get the Capital One Venture X card? Terms, Conditions and Limitations Apply. *Benefits may vary by issuer. Pre-qualified offers are not binding. Get more smart money moves straight to your inbox. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. New comments cannot be posted and votes cannot be cast. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. *Eligibility and Benefit level varies by Card. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Tip: Use WalletFlo for all your credit card needs. Editors note: This is a recurring post, regularly updated with new information. read full answer All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. The warranty wont cover the damage, and you didnt think youd need AppleCare. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. Related: Best credit cards with purchase protection. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Official application link: Blue Cash Everyday Card from American Express. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Join Date: Aug 2009. If submitting a claim by phone, you will be asked certain questions about your claim. I was not asked to return the items in question in either case. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Check your eligibility here. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. So how do we make money? For example, AmEx won't approve a claim for damage to an item "purchased for play." Here is a list of our partners. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. Related: Everything you need to know about Amex purchase protection. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Related: Your complete guide to shopping protections on American Express cards. Battle of the premium travel rewards cards which is best for you? Please visit americanexpress.com/benefitsguide for more details. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Your financial situation is unique and the products and services we review may not be right for your circumstances. Compare the cost in points or miles to cash, and see which option is best. And be aware of excluded purchases, too. Negotiable instruments including travelers' checks and gift cards. Terms apply to the offers listed on this page. When evaluating offers, please review the financial institutions Terms and Conditions. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Items purchased for resale, professional or commercial use. Can I file an AmEx purchase protection claim if I redeemed points? Amazon marketplace merchant won't accept returns after 30 days. There's a lot to love about the Amex Gold card. Amex EveryDay Credit Card is no longer available through NerdWallet. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Terms, Conditions and Limitations Apply. Worry less. has been collected independently by NerdWallet. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. One-of-a-kind items, such as rare stamps and coins. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. Would probably help your claim, Amex should be able to help you out. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. We may receive compensation when you click on links to those products. Official application link: Chase Freedom Flex. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Here are our picks for the. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. This card shines for this use, but overall the star ratings may differ when compared to other cards. For most people, the purchase protection benefit offered by some credit cards flies under the radar. So I recently. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. More information can be found, American Express makes it easy you can file your claim. Delta SkyMiles Gold Business American Express Card. A variable APR of 19.49%28.24% applies thereafter. So, forgetful consumers may want to put their purchases on one of American Express' premium cards that include lost items under the Amex purchase protection benefit. However, if your item is just lost or missing, you wont need a police report. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Just answer a few questions and we'll narrow the search for you. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. There are credit cards offering purchase protection that aren't included in this list. Blue Cash Everyday Card from American Express. Policies are underwritten by AMEX Assurance Company. You must provide an original store receipt (or a printout of an online receipt). If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. The card details on this page have not been reviewed or provided by the card issuer. Buts its still "status open" now and have no update. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Read more. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. Terms and conditions will apply. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. Eligible AmEx cardmembers can still file a purchase protection claim for a covered loss even if you've redeemed Membership Rewards points for all or part of that purchase including Pay With Points redemptions. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Delta SkyMiles Reserve Business American Express Card. Visit americanexpress.com/benefitsguide for details. 961 0 obj <> endobj Find out here how we keep you up to date. , other credit card benefits you might be eligible for. *Excess of 50 applies. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Terms, conditions and limitations apply. We believe everyone should be able to make financial decisions with confidence. Our partners cannot pay us to guarantee favorable reviews of their products or services. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Amex purchase protection lasts for 90 days from the purchase date. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Terms apply. Dozens of cards offer this benefit. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. Coverage Limits Apply. In-built purchase protection is a valuable benefit that comes with some credit cards. Many or all of the products featured here are from our partners who compensate us. Please review. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Delta SkyMiles Platinum American Express Card. If you're hitting the skies soon, you'll also earn bonus points on travel. If your item was stolen, you may need to show American Express a copy of the police report. If filing online, you will be prompted to submit required documents to support your claim. Provided you purchased them less than 90 days ago you should be covered. This should be covered under lost item assuming you have the receipt etc. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. ^ Eligibility and benefit levels vary by card. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Depending on the credit card, the coverage amount and the duration of the protection may differ. Check your benefits guide for complete details. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. are covered by AmEx's purchase protection coverage. Terms apply to the offers listed on this page. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. This influences which products we write about and where and how the product appears on a page. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Additional reporting by Stella Shon, Carissa Rawson, Christina Ly and Ryan Smith. So how do we make money? When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. * These cards include: The Platinum Card from American Express. We'd love to hear from you, please enter your comments. Almost every American Express credit and charge card offers purchase protection of some degree. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. How do I Redeem Membership Rewards Points. Anything purchased for resale or commercial use. Pre-qualified offers are not binding. Delta SkyMiles Gold American Express Card. Underwritten by AMEX Assurance Company. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. We believe everyone should be able to make financial decisions with confidence. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. To view rates and fees of The Platinum Card from American Express, see this page. Be sure to check your cardholder agreement for your specific benefits. Press J to jump to the feed. has been a Senior Points and Miles Contributor for TPG since 2012. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year.