"Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. Immunization providers should follow their regulatory/employer guidance for reporting . VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Want good news asap? Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. All sale and discounted items bought in store are final sale. I dropped an item off at a store for repair. Interested? For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. After 14 days of reopening, we will no longer accept returns or exchanges. Free shipping & free returns on all orders, all the time. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). In an email to CTV News, the company's senior director of communications said the . As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Lets continue to take care of each other. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. 2023 Vox Media, LLC. Opinions expressed by Forbes Contributors are their own. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. TnAction Spring 23 just launched. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. Don't rely on consumers to do the job you should be doing. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. Message frequency varies. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Returns are free within the US when signed into your Aritzia account. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". To order copies of If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. Items must not be washed, worn or damaged. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Without the luxury of time to prepare, weve been thrown into a world crisis. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. When search suggestions are available use up and down arrows to review and enter to select. Please note swim tops, bottoms, one pieces and accessories can only be returned online. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. Republication or distribution of this content is Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. To you, our loyal clients, thank you for your continued support and trust. All Rights Reserved. Your Aritzia. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. Return Processing Times. presentation-ready copies of Toronto Star content for distribution 16, 2020, 07:00 AM. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Opinions expressed by Forbes Contributors are their own. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Subsequent instalments to Afterpay may be required. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Let's continue to take care of each other," continued Mr. Hill. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Steady, now. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). The Company designs apparel and accessories for its collection of exclusive brands. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Copyright 2023 CNW Group Ltd. All Rights Reserved. Review your return details and click 'Process Return'. TnAction Spring 23 just launched. to colleagues, clients or customers, or inquire about As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. "Our goal is to do our part for the global well-being. Were in this together. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. Shop Now. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. |. Where impact and internal change are concerned, its an ever-evolving process. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Your consent is not required as a condition of any purchase. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . For more details about our return and exchange policy, see. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Warm wishes and happy holidays to you and yours. Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Aritzia is expanding its donations. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. For every package purchased (you can pick up the Diamond package for $100. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. All Don't worry, you can unsubscribe from our mailing list at any time. This is certainly a time for everybody to listen and learn, and take action as a result of that. The sale typically takes place on Labour Day weekend. By Mar. Aritzia is a vertically integrated, innovative design house of fashion brands. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. For more information on Afterpay, please see our Afterpay FAQ. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." When will I get my order? All sale and discounted items bought in store are final sale. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. All of this transpired without having to lay off a single employee. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). How can I get this? Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. See How to Mail Back an Online Return for more information. Can I refund it? Star Newspapers Limited and/or its licensors. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. from 8 AM - 9 PM ET. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. This post has been updated from its original form for clarification. Sorry, no refunds to original form of payment for sale or discounted items. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. With Love, The retailer says it . After 30 days, we will no longer accept returns. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Text HELP for help or STOP to opt out. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Description. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Cision Distribution 888-776-0942 While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Calls may be live or prerecorded. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. More information about coronavirus waivers and flexibilities is available on . Free shipping & free returns on all orders, all the time. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com When typing in this field, a list of search results will appear and be automatically updated as you type. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. It is also shifting all support office employees to flexible working arrangements. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. "Well take those learnings into account as we move forward." Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. cozy fleece perfect hi-rise 3" sweatshort. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19.