Were really enjoying our Master Spas. Current owners can also request service using the online service request form. Hotel. There are between 16 and 72 jets in each tub. Master Spas. Enjoy reading our tips and recommendations. When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Literally every other sentence out of the sales guy's mouth was a lie. I use the spa three times a day. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. High Performance, Air-injected Swim Current, Adjustable Speed. I leave it at a constant temperature and don't heat it up every day. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. Designed with premium features for exceptional hydrotherapy. Master Spas has excellent quality. We're so happy to hear that, James! First of all, the so called spa expo is a joke and false advertising. Master Spas is committed to providing our customers with legendary support. Master Spas Hot Tubs come in a variety of sizes and with noise reduction. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. Visit our corporate site (opens in new tab). Sep 04 2015. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. The cover is horrible. We look forward to each day of pure joy! The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. If you don't add chemicals pretty much daily, the water gets gross. The store is not open when it supposed to be. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! So far, the heater and all jets have worked perfectly. the USA, Visit the Michael Phelps Signature Swim Spas website. It makes our utility bill go up in the winter though. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports This is the best way to manage and repair your business reputation. MasterSpas vs other swim spas - Pricing. You may be able to trade in your used hot tub or get financing to pay for a new one. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. With so many options, finding the perfect hot tub can feel overwhelming. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. So a Master swim spa is actually behind me and it's leaking. Luxurious perfection designed for discriminating tastes. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Atlas is a good representative for Master Spas. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It also features free WiFi, a coffee shop, and a 24-hour gym. So, I was very pleased. I almost don't like it when it gets too hot out because I don't use it as much. Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. the USA, Visit the Michael Phelps Signature Swim Spas website. They come off twice. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. A stylish, modern approach to relaxation and wellness. I Paid a lot of money for my tub. Translated: The customer service responded quickly and kindly~ The master pressed it very well . Share. I went and tested Master Spas and I could tell the difference. Wondering if a report is missing? I was looking for something more on the hydrotherapeutic side of things. Master Spas It looks like your search criteria did not return any results. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Be the first one to find this review helpful. At no time did the tub come in contact with anything so how are the scratches my fault. If you have the front ones on, the right one comes out harder on the bottom. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. All rights reserved. We took care of it, reconditioned it, we cleaned it. Hiding negative complaints is only a Band-Aid. Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . Find the perfect hot tub or spa for your home today! Walk, jog, and exercise in the water without the need for water shoes. Sold a defective spa. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Creating your dream backyard oasis should be simple. Advertisers above have met our The Master Spas LSX is an awesome tub! The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Estimated amount consumers saved since 1997: $15,590,010,907. The quality seems top-notch. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. Exercise. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. Spa was delivered in May, 2010. We can understand your inconvenience. Corporate Advocacy Program: How to repair your business reputation. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. Getaway, on the other hand, is easily identifiable as Master Spas budget product line. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. 07:20 PM. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). "This swim spa is a dream come true. 7AM 5PM EST Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. We are proud to support these athletes as they strive to win their day. Most Master Spas hot tubs cost between $6,000 and $15,000. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Wipe it down with a soft cloth and acrylic-friendly cleaner. We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Thats super nice. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. They were easy to work with. I got a TS 8.25 from Master Spas. Fort Wayne, IN 46804 Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. Why Ripoff Report will not release author information! As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. Hot Tubs. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. My partners a runner and it helps with the leg. Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . We relocated to another city and had to put it in storage while we're building our house. designs make Master Spas hot tubs strict standards for business conduct. Also, the swim spa is practical to use yearround, unlike an in-ground pool. The product is great. It's the best of both worlds, offering space for fitness, fun, and relaxation. Aquatic Fitness. The reps from Master Spas were very good. From the start, the circulation pump was bad. It worked out well. This is a complete and total lie. I would not have bought it from them had I known that. They saw the issue. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Photo: jacuzzi.com. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! I contacted the sales rep ***** via . Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. Updated Jan 3, 2008, 11:52am CST. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. I went up, tested it out, had conversation and I bought it on the spot. Master Spas called the company's downfall the result of "poor management.". Manufacturer: Master Spas, Inc. Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. I love my spa. Thank you, you have successfully subscribed to our newsletter! The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. All business will get complaints. The business is listed under thai . I work out all the time. I can swim day or night, and I love the water. Copyright 1997-2023 Ripoff Report. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. He Overcharges on supplies and does follow through or respond to voice mail. Their YouTube channel is helpful. Shop Hot Tubs. After seeing the contract closer it said +/- 16 weeks. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. Master Spas hot tubs are usable year-round. Master Spas warranties vary by the hot tub or swim spa series. Spa was delivered in May, 2010. easy to own. Spas are made in the USA. He was a very good salesperson. The guy replaced those wrong so we had to put them on. We're trying to stay active and healthy. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. I like the jets to the lower back and my wife really likes the neck massager. Spring 2012- Spa kept shutting down. No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). FAQ. LEGEND SERIES. At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Spring of 2013- Noticed the water level kept dropping. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. For more information, please see our According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. I played basketball last night and my body was hurting. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. To learn more about the Master Spas' Legend Series hot tubs we . I got four kids under four. Thank you for taking the time to leave us feedback. This is the number for Texas Spa Services, LLC. It's enclosed so it's private. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. Swimming. The cover hangers that lifted up into the cover lifters had to be replaced. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. Master Spas said it will expand its warehousing . The list is updated frequently, so check . Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh. How those businesses take care of those complaints is what separates good businesses from the rest. So being able to jump into that right after basketball, it's just wonderful. Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. Does anyone have any experience with either of these. Master Spas sells several choices at entry level price points, and they don't skimp on the features. Creating your dream backyard oasis should be simple. You can also attach a garden hose to the end of the drain assembly. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. Jacuzzi. Its easy to step in and out of the spa with that. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. They did not put back the insulation. When you purchase through links on our site, we may earn an affiliate commission. We have one of the largest Spa and Hot Tub showrooms in Texas. It only took six months to getbthat problem resolved. Who's crazy enough to start this website? and swim spas easy to enjoy and I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. I have been trying to contact them with no reply to my emails or phone messages. Price Range: $$ to . Elite Performance, Airless Swim Current, Programmable Speed. Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. It's awesome, but right now, we are having terrible withdrawal pains. Thank you so much for the feedback! The case status is Pending - Other Pending. Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA. We have no LED lights. The size of the tub as well as the lighting are great. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. I videoed the whole visit. You can find contact information for your local hot tub dealer using our dealer locator. I love the lights at night. The spa is on my back patio but I built a hot tub house around it. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. 25 models to choose from. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. Compare the features of all Master Spas hot tubs. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. There was steam shooting out the sides like a kettle was boiling!! One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. The pricing was good too. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. Verdict. I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. By March, they had received a flood of complaints. 5 weeks later, my tub was delivered and I had it setup. This is the number for Texas Spa Services, LLC. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. It did property damage." I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. That way, you're not spending the electricity to heat it up. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. And we weren't allowed to wet test it. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Premium would have no adequate remedy at law to prevent injuries it The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. the USA, Visit the Michael Phelps Signature Swim Spas website. Then, I decided to drive three hours up north. The HL 470 seats 5 and the HL 7 seats 6. How do I know I can trust these reviews about Master Spas? Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Judge overseeing this case is Hendee, Chad A. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps.