Find out what works well at Merlex Auto Group from the people who know best. They said that everything was already discussed and I should just sign what was discussed. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I signed the pages where the employee pointed with a finger. which was weird because I dropped of the car. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! We inform our customers with the most accurate information we have at the time. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. He was very knowledgeable, thorough, kind, and most importantly very honest. It was not discussed. I informed her, ok but was waiting to hear back from the sales person. I have brought this up to my team and we will be working on improving our sales experience. I agreed. Why Ripoff Report will not release author information! Merlex Auto Group | 7 followers on LinkedIn. Absolutely incredible!!! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. 6. Was sold a car with a bad engine! When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. The final on road price was 10K higher. For important participation details and mileage limitations, please ask your dealer. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. "Walii"!!!! If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Specialties: High End Used Car Sales. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Dear customer, Has your experience with this business or person been good? I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Bait and switch tactics, not one car pictured I was interested in was available. Copyright 1997-2023, Ripoff Report. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. MYWOT. Who is ED Magedson - Founder, Ripoff Report. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. 1105 N Glebe Rd He spent 75% of the time i was there with me. Merlex - the masters of bait and switch. He then asked us to drop off the car at his personal mechanic for him to diagnose. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. He said no way. Please teach me how to make the bank stop frightening me. Sales: (703) 685-9312. They assured me that they would rectify any issues and disappear when time to do so! I visited dealership MerlexAutoGroup. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This business is unclaimed. This profile is powered by Birdeye. There are no page 1 and page 2 of the Buyer Contract. We've either got it - or we can get it. Specialties: High End Used Car Sales. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Copyright 1997-2023 Ripoff Report. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Hiding negative complaints is only a Band-Aid. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Don't waste your time! He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. I am a return customer and they as last time they treated my husband and I with s. All rights reserved. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. The posting time indicated is Arizona local time. I was told the truck "was in the shop" to get a sun roof motor replaced. On March 16, 2018, Friday, I visited Pentagon Credit Union. Latest check. Price of the car is $14,966. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. I continued to call, he would not respond yet he was completely available prior to selling the car. We left negative reviews of our experience. i brought it in the next day and showed Ramil. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Gave me numbers on the phone. Walter gave me the discount I needed to secure the purchase. Sales (571) 200-0879. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Otherwise they will come to my home and make to me bad. BBB is here to help. Merlex gave me a great experience. I submitted an application to police. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Court documents are not available for this case. And the best part of all, documents in their CrowdSourced Library are FREE. Save. I bought c300 Benz and I love it. YOU HAVE BEEN WARNED! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Advertisers above have met our Job. strict standards for business conduct. Bought the car was clean everything was ready. How those businesses take care of those complaints is what separates good businesses from the rest. Get a Kelley Blue Book instant cash offer. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Established in 2014. Call no one call you back but before I bought car everybody from there company blowing my phone up. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. All Dealer Home Services must comply with state or local ordinances. Another car stalled out and wouldn't restart within 50 feet of the lot. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Who is ED Magedson - Founder, Ripoff Report. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 40 minutes later I completed a fiancial form. They outsource all of their work to Philippines who do not know the basics of the English language. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. 8 years ago. Well guide you through the process. NEVER!!! Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Flew in two days later from Georgia. I Talked with a sales person who handed me the set of keys and walked away. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! I was contacted, via e-mail once, and once only!!!! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Finally, one place to get all the court documents we need. I did not check the completeness. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. We were going to drive 2 hours together to see them. 1. if you can, stay away from these frauds! I said I was not pleased but sh-t happens. It's been two days, I have not heard from him since. BBB Business Profiles may not be reproduced for sales or promotional purposes. This rating includes all dealership reviews, with more weight given to recent reviews. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Dealt with Jason and Walter. From this document I defined the total selling price for the car. File your review. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Merlex Auto Group. There is no any information about this second line of financing. Than hung up on me. That's the way you make sales and retain satisfied customers!!!!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Established in 2014. Grace told me to contact Mike ASAP so I did. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Even called me several days later to say car was there, but you told me wasnt before. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. I could not eat, walk, think. Copyright 1997-2023 Ripoff Report. July 21,2020 check engine light came on. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The manager Walter prepared Purchase Documents set. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. You are absolutely right that we should have done a better job of following up with you properly. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. No problem I was told. Texted them to tell them and was told to take it to their shop which was fixed! Job closed due to COVID so I hardly drove car after that fixed! We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Directions I got congratulations on the purchase from SETAYESH INC. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Corporate Advocacy Business Remediation and Customer Satisfaction Program. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! 1492 customer reviews of Merlex Auto Group. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. flexible hours. 2 months ago. 235 Reviews. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 3.7. They told us the car moved to another dealership. Reviews. Wasted a trip out to Arlington. Those sold cars are still being advertised. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. He couldn't talk then so I got a return call 5 or 6 hours later. Great deal, I thought. International Association of Better Business Bureaus. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Choose a car and the dealer will bring it to you for a no-obligation test drive. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. I drove far to get the vehicle I wanted. Blame yourself! The case status is Other. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! The manager of Ally financial said that I should pay, otherwise they will apply a late fee. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Life's too short, are keep it up and yours will. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with.