Scroll through the Spotify Playlists section and tap on the one you want to listen to. If youre finding that Spotify is playing a random public playlist of the same name as one you have saved in your playlist Library, try adding the magic word my. You can check for your Echo software version by going to the Alexa app. If you see a red light on the top of your device near the microphone button, then it's muted. If youre struggling to get your selected sounds playing through Amazons speakers, heres a guide to getting the songs you want through your speaker. Restart your phone after installing the apps again. Because Alexa is always listening, you should structure your command to be clear for Alexa. Any suggestions? If you are using Amazon Music try deregistering the device from the my content and devices pageand then signing back in. I understand this option should not be shown to Premium accounts, only to Free. Next up, you will need to choose "Spotify" from the "music and podcast" section. Tap it, then scroll down and tap Create Group. I sat around a good part of the morning, trying to get Alexa to play my Spotify playlist in a routine that just wasnt working. Spotify is the default music selection. Welcome - we're glad you joined the Spotify Community! Alexa, play *playlist name* from Spotify. The music streaming market is on the rise. Step 3: Tap on Music followed by Spotify. Select Spotify, then Link account to Alexa. Possibly, the volume is too low or muted, or your Alexa device has a cache or app issue that needs to be cleared. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. If unplugging the device didnt work you can do a more aggressive reset. Forgetting the Echo device from the Spotify app has also proved beneficial for users. Back to the "Setting" screen, click the "Choose default music service" button and select Spotify as the default music . Unsubscribe at any time. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. So, its probably best to not ship this step! Then click on Remove access next to Alexa. 2. Select your Echo speaker from the list of devices. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. Call Amazon or Spotify Customer Support, Cant link Spotify to Alexa The Verdict. Thank you so much! If you have multiple Spotify accounts, make sure youre linking the correct one to avoid compatibility issues. Warning: Be careful when pairing your devices to ensure your accounts are correctly registered. While we are here, we may as well try to knock it out of the park entirely and restart the phone that has the Alexa app installed on it. Log in to your Spotify account. For this fix, all you need to do is go into the Alexa app. Tip: Did you know you can use your Echo device to call people? That way, you might not have to get into the more time-consuming fixes for no good reason. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. The support team migrated my playlists from my Free account to my Premium account andcanceled the Free account. Select Music and Podcasts. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Use the correct voice commands Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. To verify if youre logged in on both your Alexa and Spotify apps, do the following. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: The problem could arise from poor Wi-Fi connectivity. Guess somebody fixed something, but it'd be sure nice to understand what happened via some transparency.. When you change the default to Spotify, she will then play songs from that app when you tell her to play your favorite song. Find Wi-Fi in your settings and connect to your network. Next, select. Tap on the green shuffle icon to disable it. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. Amazon Echo speakers let you stream music from various services and devices. Now I cant do either. The first thing you need to do is force stop both the Amazon Alexa and Spotify app. Tell the representative what steps you have already taken to resolve the problem. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. If you cant link Spotify to Alexa, or if the two keep getting out of sync, we might just have a solution for you! Tap Settings. Once you select the option, it will ask you to Enable To Use. How to Play Spotify with Alexa on Amazon Echo. At SmartHomePerfected our information is accurate and unbiased. It can't even work out when my 3 boys play their shit music on my Spotify account. Then, tap on the Update button. Do that with both apps. That will again cause issues with your Spotify. You will find your Echo device. Compare Hubitat Vs SmartThings Which Ones Better? Avoid adding punctuations, difficult titles, or acronyms in the name. Putting the word my in the command was all it took. You can do it from the Echo device. Tap Settings, then Music. Where is it hidden? So it now tosses up all this random rubbish Heres a list of basic Alexa commands for Spotify. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-banner-1','ezslot_5',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');If you decide to unlink your account at any time, do so carefully. I have the same problem! To sign out, open the app, click on Settings, and scroll down. Note: You may also use your phone to manage Spotify music on your Amazon Echo by using Spotify Connect. Click on that. To avoid the issue, you need to open the following ports: Step 1. Go to your Sonos app and remove voice services from the room settings, Go to the following page on a web browser: https://alexa.amazon.com, Then go to Smart Home > Devices > Scroll to the bottom and click Forget All, Go back to the Sonos app and configure voice services. From there, the app will ask you to choose a group name (it . Sometimes, Echo fails to play audio from Amazon music too. Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). None of them should have the same names. From settings, click into Accounts. How to power cycle your Echo device to make it work with Spotify again. Tap the hamburger icon (three dots) on the top left-hand side of your screen. Open your playlist and tap on the three-dot icon at the top. If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. Connect speakers: Pair up to 8 MEGABLAST and BLAST for more immersive sound or 2 speakers for stereo mode. Tap on Spotify. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. And it worked perfectly! All you have to do is swipe up on the screen of your iPhone to pull up all the app that are open at the moment. Think of it as a twist on the classic turn it off and back on again fix. For some users, Alexa says its playing Spotify but no sound comes from it. Reinstall the Alexa app Jump to reply Comments Previous 1 Hey @Eg11. #3. Once you click into this, there will be an option to go into your storage options. If they do, install them. With every update, the developers strive to fix as many bugs as possible. Here is how I fixed it. If you dont have enough free space on your phone, the apps will lag and they might not work properly. Soon, you'll have to get used to a slightly different way of saving your music. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. Click on the More section in the bottom right corner. Dont worry if she is being difficult, just follow the steps below to make sure your Spotify account is linked to your Alexa device. If. Follow the instructions to sign in with your Apple ID. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. I am a free customer and Alexa refuses to play my lists. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. Open the group or the device and you will be able to rename it. 2 Images. If thats the case, it will not play any sound. Log in to your Spotify account. For that, go to your account settings followed by Apps. Programming A GE Universal Remote Instructions. Select Spotify, then Link account to Alexa. The initial voice command may not work if you have a Spotify account connected to your Echo speaker. If not, it is time to keep moving on to the next step. !" EDIT: This was suggested to me when I called Amazon and it worked for me. Follow the on-screen instructions to add your Spotify account again. Without trying to state the obvious, both of your accounts need to be linked for this to work. Once you get to this page scroll down and click on Settings. My Echo 4 was not seeing playlists in NY Amazon Music. A quick way to resolve such issues is to simply go into both apps and clear the data. The first fix is to use a Virtual Private Network VPN service to revert your location back to the United States. Check Your Default Music Service Settings. Try turning off Spotifys shuffle feature to help fix the problem. Then you can try to pair again on https://alexa.amazon.com by going to settings, and then music & media and clicking on Spotify from there. Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed. Alexa used to play my Spotify playlists no problem, for years, on my voice commands. Things I tried. Find out how calling works on Amazon Echo. I recently moved it to another plug socket in the same room and, ever since I moved it, Alexa has become unable to play music via Spotify. Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. Save my name, email, and website in this browser for the next time I comment. So head over to your Amazon Echo device and unplug it from the power source. Check if Amazon Alexa or Spotify have any updates you need to install. Click on that. Most times this works to clear up any issues and your device will work normally. This problem usually happens when you attempt to use Alexa and Spotify outside the United States. See attached image below. At this time last year, nobody expected Mitchell to be on the move just a few months later. Assign a simple, unique name. Check our guide on how to link Spotify and make it default in Echo. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. Tap Reset to Factory Defaults and then confirm this selection. Learn how to connect Spotify to Alexa with this step-by-step guide. Clear Spotify & Alexa Cache Data 7. If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. The first thing you want to do if Alexa wont connect to Spotify is to reboot your Amazon Echo device. The first thing you will need to do is swipe down and go into your phones settings. Click Profile in the upper-right corner and tap Account. Its time to up the ante considerably now and hop onto our final and last resort fix. If youve not already connected Spotify to Alexa, press the Link New Service button and follow the onscreen instructions. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. For that, open the Spotify app and go to its settings. Keep this trick around just in case anything comes up in the future. To power cycle, all you will need to do is head over to your Echo device, then unplug it from its source of power. Aug 2019 - Oct 20212 years 3 months. If thats not the problem, perhaps your Alexa device and phone are not connected to the same wireless network. Choose Spotify in the list and tap it. How To Fix Alexa Not Playing Spotify 1. You should now be able to link to your devices without trouble. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) Always try to use the right commands for Alexa so as not to confuse her. 11. You can do so by removing them from the background running apps. Can't stream from spotify using Alexa? The above article may contain affiliate links which help support Guiding Tech. Open the Alexa app on your phone and tap the three-bar icon in the top left-hand corner (the three lines look like horizontal lines). Press the button that logs you out and exit the app. Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. Customer reviews and photos may be available to help you make the right purchase decision! Open Settings. Fix 7. Can turn them on by alexa app anf play music vy alrxa app but cant get it to work by voice with sonos, Same problem. Make Sure that you are Logged in to Spotify : You need to ensure that you are logged in to the Spotify account. Heres how to use the Spotify Connect feature: If everything had been fine before, power cycling your device is the simplest solution. Hi Simon, I cant fine voice assistant menu in the settings menu of Spotify. This should be located on the top left side of the screen. Go to the settings option and remove Echo. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. People having premium Spotify membership can stream music on Alexa but later all the Spotify members were allowed to stream Spotify music on Alexa. 5 Reasons & Fixes (2023), (19 Fixes) Alexa Wont Play Music [Updated 2023 Guide], Is Alexa Compatible With Spotify? Then, once the device has been at rest for at least 30 seconds, simply plug it back in again. I use to be able to drop in on my alexa dots and be able to go to Spotify and play music through them. Excellent! To use Spotify with Alexa, you need to link your accounts. Secaucus, NJ. Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. To activate a playlist using the app, do this: Open the Alexa app and tap on Play. If you want to . Look for Alexa in your App list that has access to your Spotify. Heres a list of official Alexa commands that can be used for Spotify. Just did this for the GF, you need to link your Spotify to alexa. So, the first thing you will need to do is have a look to see if they are connected. Yes, we admit that this might sound a bit ridiculous. Open SETTINGS, then tap on MUSIC & PODCASTS. I have plugs attachdd also which are not working now. Unlinking, relinking, logging out of everything,changing namesnothing workeduntil.. Your music will add to the queue. Tap on Connect to a device. Play your Spotify playlists on Alexa . And, lets face it, it really does make our lives easier most of the time! We hope this helped you to get more listening enjoyment out of Alexa and Spotify. If all else fails, reach out to the companies and ask them what course of action they recommend or leave a comment below! Enter your username or e-mail address. (You may need to log out of both the Pandora and Alexa app and log back in before you can successfully link your devices) As this is now resolved, I am closing this thread from comments. Didnt work for me. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-large-mobile-banner-1','ezslot_11',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');For a third or fourth generation Echo, press and hold down the action button for 25 seconds. Launch the Alexa app. Check Spotify Login Status 5. You can reset the Echo speaker by pressing the buttons on your device or the Alexa app. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. Open the Alexa app. Open the Required Firewall Ports. Most people stream music on their Alexa devices via Spotify. Thank you very much for your help. To do this, start the Alexa app and navigate to the More menu, located in the bottom right-hand corner. While you here, let's have a fun game. Spotify has two main options for saving the current song for later: a heart button, and an "add to playlist" button. To check the currently active profile, ask her, Alexa which account is this or Alexa, which profile am I using. If its a different user, say, Alexa, change user.. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. Again, these issues might be temporary. Unlike many instances, resetting the Echo device doesnt yield any benefit. Open the Spotify app and re-pair the Echo once your phone has booted. For that, press the volume up button on your Echo. To reboot your Amazon Echo, unplug it. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. Follow the instructions to complete the setup. This site uses Akismet to reduce spam. Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. Yeah, you! It may be time to remove the Echo device from your Spotify account and then add it back to see if that works. If Alexa cant access Spotify again, check to see if you were accidentally logged out. Now log in to your Spotify account with your existing credentials. In many cases, manufacturers recommend turning off a device for 5 to 30 seconds (sometimes even longer) before turning it back on. 5. If Spotify still doesnt play, you should uninstall Spotify and Alexa from your phone. To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Finally, go to Visit Music Settings andtap Change to make Spotify your default music player. Hey there you, the solution was starting from scratch rebooting Alexa and going through the whole process again. Find the tiny reset button, press the paper clip in and hold the RESET button until the light ring cycles off and on again. ref number : 1832266146, I have the same problem has anyone resolved this issue, And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind. (Windmills Of Your Mind [1967]. It will help you come up with a solution more quickly. Amazon Music. Open the Amazon Alexa app, then tap the menu button in the upper-left corner. This usually helps troubleshoot connection issues between Alexa and Spotify. ". If you see a red light on the top of your device near the microphone button, then its muted. Choose Amazon Music. I think the issue is fairly simple and not something openly advertised. Spotify Is Overhauling the Heart Button. Sorry, our virus scanner detected that this file isn't safe to download. I tried resetting them, checking the internet. Step 2 Tapping that More icon The next step is to tap on the More icon at the bottom right corner of your screen. Disclaimer: You are responsible for your own safety. Power cycling is also known as an off-on test. To edit the name of a playlist you built yourself from within the mobile app, click on the relevant playlist, hit the three dots button in the top right of the screen and click Edit Playlist. This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if youre using Spotify Premium. Keeping your apps updated is a good choice for they fix bugs in the app. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). 5 Genius Features (2023), (13 Fixes) Spotify Not Working On iPhone [2023]. Before we can post your question we need you to quickly make an account (or sign in if you already have one). Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past . Try calling Amazon and Spotify customer service, and describing your issue to them. Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo. Next, you want to connect to Spotify again to see if it works this time. Echo may also have trouble playing audio files from Amazon music. Alternatively, you may have to delete the Alexa app from your phone to clear out the cache storage. Press Disable Skill. Check. Once its deleted, install it back onto your phone and restart it. If none of the above fixes have worked for you, the next logical step is to have a quick check of your settings. nothing worked even using a USA vpn. Make sure your Echo is online and connected to Wi-Fi ( read this if it's not), and then follow these steps: Open the Amazon Alexa app on your iPhone or iPad ( get it on the App Store) or Android device ( from Google Play ), and log in with your Amazon account. Keep me posted! Learn how your comment data is processed. To verify that, open the Alexa app and go to the Devices tab. We understand that this is a pain since youll have to reset everything. Also, your Spotify may also not be properly linked to your Alexa app. But if not, continue to the next troubleshooting step. -3. In your household, there could be several accounts. Check whats the latest version of software that should be installed for the Echo device from the Amazon website. Sometimes, only clearing the cache can fix when Alexa won't play Spotify. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. This solution works especially if you have multiple music players on your Alexa app. If everything else fails, then resetting your Amazon Echo device is your best bet to fixing the problem. This will make you get your podcasts and the music. Hold and press the Action button for 25 seconds. I am very disappointed this wasnt advertised. Garmin's premium Forerunner 965 ($600) offers a larger 1.4-inch display, plus a couple of extra features geared toward hardcore athletesrealtime stamina info, load ratio (to help you avoid overexertion and injury), detailing climbing data, and built-in maps. You can set one or more speakers using the Alexa app, so specific devices play music within a Smart Home Group. See if that allows Alexa and Spotify to work together now. 1. Maybe youre not the only one whos experiencing connectivity problems at the moment and the apps are just bugging. The main benefit of an OLED display, aside from its increased image quality, is . The next step is to uninstall and install the Alexa app on your mobile device. And when I click on "Premium" then a web page appears saying "Upgrade to Family Plan!". Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. If Shuffle was used the last time you played the music streaming app, turn it off to see if it remedies the issue. View in context View all replies Alexa doesn't play my playlist from apple music Welcome to Apple Support Community As we always do with these guides, well kick off with the simplest solution first. Click the Spotify button. Buy Pioneer DMH-WC5700NEX 6.8" Car Stereo, Multimedia Receiver with Wireless or Wired Apple CarPlay, Android Auto, Amazon Alexa, Hands-Free Bluetooth, SiriusXM Ready, Capacitive Touchscreen (No CD) at Amazon. Thanks again! There are some users who state the Shuffle feature on Spotify can cause problems with Alexa. When enough time has passed, plug the cord back in and wait for the Echo to spin the blue ring and come back on.