While we provide the technology for our partners, we cannot take any action on their behalf. Any information submitted on the Site is subject to our, In order to use or access some features of the Site (including without limitation the making of a Tock Reservation), you will be required to create an account with us. No deposit is required for parties under 25. Tock is the only reservation and table management platform that helps restaurants save money, reduce no-shows, increase sales, and offer superior hospitality to every guest. Eat App offers an advanced table management solution to meet every restaurant's needs. Tock is a comprehensive toolbox built to fundamentally change the way restaurants think about and run their business. A $25 per person deposit is required for reservations of up to 4 guests and a $50 per person deposit is required for reservations of 5 or more. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Reservations are scheduled for release on. Pricing Starting Price: $199 per month Free Trial: Free Trial available. We offer one seating each evening at 6pm. Restaurants, bars, and wineries who offer unique experiences like tasting menus, chefs' tables, private dining rooms, pop-ups, events, and holiday dinners. You expressly agree that your use of the Site shall be at your sole risk. We thank you for understanding and look forward to welcoming you at Kitchen Table soon. A guest's Tock email address is used to search for an existing, matching contact in WineDirect. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. If you've never offered an experience with prepayment attached, here are a few things to think through before your first service: Ensure your policies are updated . You agree that Tock, in our sole discretion, may terminate your use of the Site and any service provided through the Site, and may remove and discard any Content at any time, for any reason and without notice. + More Reservationfor parties of 3 to 8 $25deposit per person Book now Hours and location OpenTable, through their advanced table management system, aims at enabling restaurants better manage guests, reservations and tables and uses its large diner network to help restaurants reach more customers. Without limiting any other provision of the Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of this Site to any person for any reason or for no reason at all, including without limitation for breach of any representation, warranty or covenant contained in the Terms, or of any applicable law or regulation. Give a whole world of experiences, events, and wineries.Learn more, Everything you love about Tock is now just a tap away. Exclusive fish & seafood Menu. The content on the Site, including without limitation the text, software, manuscripts, graphics, photos, sounds, music, videos, interactive features, Contributions and the like (collectively, Content) and the trademarks, service marks and logos contained therein (Marks), are owned by or licensed to Tock, subject to copyright, trademark and other intellectual property rights under United States and foreign laws and international conventions. Being one of the pioneers of the industry, OpenTable does offer a feature-rich table management software, but seems to be falling behind as fresh new players take over the reservation and table management space. Tock drives revenue to every service. Tock supports over 500 restaurants, bars, and wineries in. Select Create Experience Click through each tab of the experience and make additional changes as needed This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio. Sometimes they will refund you, but it's case by case and depends on the restaurant's policies. NOTE: The use by you, or anyone authorized by you, of machines, computers, scripts or any automated system on the Site is strictly prohibited and may result in criminal liability under the Computer Fraud and Abuse Act, Section 1030 of the United States Code and/or under applicable laws in other jurisdictions. Please check local and international travel restrictions due to Covid-19 prior to booking. The purpose of implementing table 'sales' is to reduce the number of no-show diners in your establishment. Tock is a comprehensive toolbox built to fundamentally change the way restaurants create and manage bookings. Tock takes 3% on orders and integrates with DoorDash and Postmates for last-mile delivery, but the $5 to $10 delivery charge goes to the consumer, keeping costs to restaurants low., Tock has allowed us to gracefully navigate the process of re-opening our dining room. If any provision of these Terms is found to be unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions shall continue in full force and effect. Before visiting a third-party website by means of this Site or a link located on this Site, Tock Users should review such third-party websites terms and conditions, privacy policy and all other website documents, and inform themselves of the regulations, policies and practices of such third-party website. The Office 955 W Fulton Market Chicago, IL 60607. Reservation Deposit A reservation deposit is required for this booking. Hours and location. No hassle and no commitment. I wasn't paying close attention when I made the reservation but now that I know, I probably won't go to any restaurant that wants me to pay a fee in addition to a deposit to make . Because Tock is not involved in the actual Transaction between the Participants, Tock does not warrant, endorse, guarantee or assume responsibility for any experience or item advertised or offered through the Site. Our indoor seating is also limited and we gage an approximate 1.15 hours per party to safely accommodate others.Outdoor Seating weather permitting.Look out for our Wine.css-yszmyc{color:inherit;}+ More, Your reservation deposit is non refundable, non changeable due to our limited seating. Theyre not looking to gouge restaurants, and the price is a fraction of what similar apps take. However, Tock also charges a commission on all pre-paid reservations. deleting your account only deletes data which Tock controls. Tock does not warrant that descriptions or images of, or references to, experiences and items are accurate, complete, reliable, current or error-free. You agree that all Personal Information that you provide to Tock or such third party will be accurate, current and complete. Section 230 (d), as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. We have the right, but not the obligation, to remove any Contributions that we deem to be objectionable for any reason, but we do not regularly review Contributions. The volume of restaurants on the platform makes it difficult for restaurants to stand out, Sponsored ads make it more expensive and harder to compete against high-budget restaurants, Customers who book through OpenTable are more their customer's than the restaurants, making it harder for restaurants to build a strong customer database and maintain long term relationships, The issue of having to "buy back" your customers due to OpenTable's click arbitrage technique. Their trick is that they require a deposit (or in some cases full payment) to secure a reservation. If you are having difficulties reaching the business, please email info@tockhq.com with your name, email, and confirmation number. We are not responsible for information that you choose to communicate to other Tock Users of the Site, or for the actions of other Tock Users. You agree to defend, indemnify and hold harmless Tock, our affiliates, and our respective officers, directors, employees and agents from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorneys fees and court costs) arising from: (i) your use and access of the Site or Content; (ii) your violation of these Terms; (iii) your violation of any third-party right, including without limitation, any copyright, property or privacy right; or (iv) any claim that your Contributions cause damages to a third party or infringe upon a third partys intellectual property or other proprietary rights. You agree to update such information when required or requested, and you further agree not to use another persons account without permission. However, a reservation can be placed for a $10 per person fee. more, You seem to have JavaScript disabled. "Tocks continuous innovation and fantastic user experience, combined with Squarespace's powerful brand building tools, are probably the best resources restaurants have to continue to offer great dining experiences to customers.". Save. Reservation 8/03 & 22/03 Fish & Seafood Night. Welcome to Tock's dashboard. Table management and guest profile more basic compared to others. With so many options available, it is important to understand which system suits your restaurant's needs and requirements best. Tock and OpenTable are both feature rich systems that offer various guest management, shift management, and reporting features. These Terms shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. The provisions of these Terms which by their nature survive termination of these Terms shall so survive, including without limitation the Sections entitled Third-Party Websites, Site Restrictions, Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification and Disputes.. Talk to a real life Tock Team member who can take you through a demo of everything Tock has to offer. Eat App offers an advanced table management solution to meet every restaurant's needs. Tock Reservation Management Managing booked reservations Searching and booking a reservation Navigate to Timeline or Service, Click the Blue Book icon in the top right Search by party size and date Select the time to book reservation on the right In addition, you represent and warrant that you have the authority to bind such company or entity, and that such company or entity has authorized you to accept these Terms on its behalf. Could somebody please explain TOCK a bit? TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL TOCK, OR OUR AFFILIATES, OR OUR RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS AND REPRESENTATIVES, BE LIABLE TO YOU FOR (I) TOTAL, CUMULATIVE DAMAGES, LOSSES OR OTHER AMOUNTS OF ANY KIND IN EXCESS OF THE AMOUNTS PAID BY YOU TO TOCK IN CONNECTION WITH THE SITE IN THE THREE (3) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM; OR (II) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM YOUR USE OR ACCESS OF THE SITE OR CONTENT (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE. El Pocho Antojitos Bar 2 Follis Avenue Toronto, . By using any of the Tock Applications, you also agree to be bound by the Gift Card Terms and Conditions, linked here. If your Tock Reservation involves alcohol, you must also present a valid ID, which shows that you are above the minimum legal drinking age of the applicable jurisdiction, before you are served alcohol or you receive delivery of alcohol. Tock also works within Instagram's new reservations feature, and can be used to sell tickets to special events and pop-up dinners. Restaurants claim that in a way, OpenTable is making them buy back their own customers. Give a whole world of experiences, events, and wineries. If there is any dispute about or involving the Site, the Content provided on or through the Site, or these Terms, you agree to personal jurisdiction by and venue in the state and federal courts in Cook County, Illinois. Without the prior written consent of a duly authorized representative of Tock, you will not (i) copy or distribute any part of the Site in any medium; (ii) alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; or (iii) dissemble, decompile or reverse engineer any part of the Site. Third-party materials accessed through or used by means of the third-party websites may also be protected by copyright and other intellectual property laws. Download it now, Curious about our reservation and table management system? We believe that with the best technology, your business can offer the best hospitality. Talk to a real life Tock Team member who can take you through a demo of everything Tock has to offer. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. Talk to a real life Tock Team member who can take you through a demo of everything Tock has to offer. Those in the hospitality business say this is a. Email The Office. Unlawful resale (or attempted unlawful resale), counterfeiting or copying of a Tock Reservation is grounds for the seizure and cancellation of such Tock Reservation and any other Tock Reservation that has been made by you, without compensation to you. We do not own or operate any third-party websites, and we have not reviewed, and cannot review, all of the material, including goods or services, made available through such third-party websites. Transferring allows you to give or sell your reservation for any amount up to the original purchase price. Learn more. We have a reservation at Per Se for Memorial Day weekend, for which we have pre-paid $200 through Tock. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept sole responsibility for all activities that occur under your account or password. Deposit: a reservation requiring an upfront deposit payment. The Plus plan starts at $199 per month with a 2% prepaid fee. The platform has standard and prepaid reservations, sophisticated hospitality and dynamic pricing tools, and allows guests to see everything a winery has to offer, all in one place. If we make material changes to the Terms, we will notify you through a notice on the Site homepage and/or an email. Eat App provides restaurants access to the largest global restaurant marketing network through partnerships like Reserve with Google, Facebook, Instagram and more that enable bookings from these platforms. Pursuant to 47 U.S.C. A TOCK CUSTOMERS FAQS MAY CONTAIN ADDITIONAL RULES AND RESTRICTIONS RELATED TO YOUR TOCK RESERVATION, INCLUDING BUT NOT LIMITED TO (I) REFUND AND EXCHANGE POLICIES; (II) LIMITATIONS ON SEATING CAPACITY; (III) LIMITATIONS ON THE ORDER QUANTITY OF ANY EXPERIENCE OR ITEM; AND (IV) LIMITATIONS ON THE ABILITY TO ACCOMMODATE DIETARY RESTRICTIONS. It provides three reservation options: free, deposit-based and prepaid. In the event that Tock does not remit any such amounts, Tock Customer will have recourse only against Tock and not against you directly. Nearly 1,000 restaurants in 23 countries currently use Tock. Tock's reservation management allows you to quickly and easily book and edit reservations as well as build on your CRM in a seamless fashion. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111592868', '');}, 'log_autolink_impression');Chicago. Tock includes added features to support its event booking system like ticketed tours and booking add-ons. Select +Add. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting a Contribution. from the creators of FARM Palm Springs, Animarum Gig Harbor and the original SEL, comes SIETE. historically a drive thru Coffee Stand and prior gas station, we work in a limited kitchen creating a limited menu for Brunch and Small Plates Thursday, Friday, Saturday and alternating Sundays. . You acknowledge and agree that Apple, and Apples subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof. You agree to notify us immediately of any breach of security or unauthorized use of your account by emailing our Privacy Officer at, NOTE: The Site is not intended for minors. If you choose to opt-out of our revised Terms, you must stop accessing and using the Site immediately. Your reservation deposit is non refundable, non changeable due to our limited seating. The menu will cost. Tock Reservation Management Managing booked reservations Understanding the types of transfers Change guest A guest may wish to retain ownership of their reservation but change who will be attending the visit. These Terms constitute the entire agreement between you and Tock with respect to your use of the Site or any Content, experiences or items provided through the Site, and supersedes any other agreement between you and Tock with respect to the subject matter hereof. A reservation deposit is required for this booking. Download Tock - Restaurant Reservations and enjoy it on your iPhone, iPad, and iPod touch. Tock is not responsible for forgeries or misrepresentations. (a) use the Site to or post Contributions that violate our or any other persons privacy rights, publicity rights, intellectual property rights (including without limitation copyrights) or contract rights; (b) use the Site in any way that is or post Contributions that are unlawful, obscene, vulgar, defamatory, abusive, damaging, disruptive, inappropriate, offensive, inaccurate, pornographic, vulgar, indecent, profane, hateful, racially or ethnically offensive, obscene, lewd, lascivious, filthy, threatening, excessively violent, harassing or otherwise objectionable; (c) use the Site to or post Contributions that (i) incite, encourage or threaten unlawful acts; (ii) promote racism, bigotry, sexism, religious intolerance or harm against any group or individual; or (iii) solicit Personal Information from anyone under 18 or exploit anyone in a sexual or violent manner; (d) use or exploit the Site or post Contributions for any commercial purpose, including but not limited to posting Contributions that contain advertisements, publicity or solicitation for products or services (other than Tocks products and services); (e) use the Site or post Contributions for any unauthorized purpose including collecting or harvesting any Personal Information, including but not limited to email addresses of other Tock Users, by electronic or other means for any purpose, including but not limited to sending unsolicited email or other electronic communications or engaging in unauthorized framing of, or linking to, this Site without our express written consent; (f) use the Site or post Contributions to transmit chain letters, bulk or junk email or interfere with, disrupt, or create an undue burden on this Site or the networks or services connected to this Site, including without limitation hacking into this Site, or using the system to send unsolicited or commercial emails, bulletins, comments or other communications; (g) use the Site to or post Contributions that install or attempt to install or promote, or post Contributions that constitute or contain, spyware, malware or other computer code, whether on our or others computers or equipment, designated to enable you or others to gather information about or monitor the on-line or other activities of another party; (h) use the Site to or post Contributions that impersonate any other person or entity, sell or let others use your profile or password, provide false or misleading identification or address information, or invade the privacy, or violate the personal or proprietary right, of any person or entity; or. I know when it first came out it was for places that had a tasting menu or a set menu. Tock shall have the right, but not the obligation, to participate in the defense of such actions with the counsel of its choosing. The total deposit amount will be applied to the total check at the end of the reservation. You acknowledge that Tock, not Apple, is responsible for addressing any of your claims, or claims of any third party, relating to the Tock Applications or your possession and/or use of the Tock Applications, including, but not limited to: (i) product liability claims; (ii) any claim that the Tock Applications fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. We may modify these Terms at any time in our sole discretion. While both Tock & OpenTable offer POS integration, they require hours of manual work to enter reservation IDs into the POS. When indoor dining halted last year, reservation platform Tock threw restaurants a lifeline with Tock to Go, an online ordering platform that allows eateries to offer pickup and delivery on terms that are better for their businesses., We were with OT for years and when we switched to Tock, we captured a whole new caliber of guests from the metro area. Visit your Control Panel and select the Experiences tab. St. Patricks Day is primarily walk-in only. . Wednesday 8th March & Wednesday 22nd March. Download it now, Curious about our reservation and table management system? Cover charges range from $0.25-$1.5 based on the source of the booking, with widget bookings charged at $0.25 and bookings through the OpenTable network charged at $1-1.5. I cant say enough good things, and I am blown away by the service they provide., Survival Strategies for Small Restaurants, Sticking to its roots in reservations, the app helps restaurants schedule pickup and delivery times to avoid a rush of orders at 6:30p.m., a common problem with delivery apps that often overwhelms the kitchen,, We love it so muchwe feel in control with Tock, whereas we dont always with the other systems, How restaurants can survive in a stay-at-home era, Soon after, they created Tock To Go, which manages pickup and delivery orders for restaurantsand charges a much lower rate than other delivery platforms. Fill out the form and we'll be in touch. PoPuP at Browns Point Tacoma! Find great culinary experiences by city or category, download our app, and devour your next adventure. Select the type of reservation you'd like to create: Prepaid: a reservation to be paid for in full for an all-inclusive experience. Your Tock Reservation is transferable. However, with Eat App's unique algorithm that allows automated ticket matching, your staff can save several hours and streamline operations. Tock's events only package does not have a subscription fee, but includes a commission and fee per booking. By submitting such Personal Information, you grant Tock the right to provide such Personal Information to a third party for the purposes of facilitating the completion of a Tock Reservation. BEFORE YOU COMPLETE A TOCK RESERVATION, YOU ARE RESPONSIBLE FOR REVIEWING ALL OF THE TOCK CUSTOMERS FAQS ON THE SITE. Tock is the allinone reservation system built for the future, now. Because Tock does not guarantee the authenticity of Tock Reservations purchased from any third- party reseller (including but not limited to brokers or other Tock Users), Tock recommends that you purchase Tock Reservations directly through Tock. Tock's latest update includes all of the tools you need to thrive. Reply Unfortunately, the restaurant needed to be paid first and the payment cannot be refunded anymore. Let's see how they're different. Tock's prepaid reservations drive the industry's lowest no-show rates for those busy weekends or special events. Payments you make to Tock Customer may be submitted to Tock, as Tock Customers payment collection agent, solely for the limited purpose of accepting and processing payments from you. If a dispute arises between one or more Participants, each Participant releases Tock and our affiliates (and our respective employees, directors, agents and representatives) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you wish to purchase a Tock Reservation, you will be asked by Tock or a third party to supply certain information, including without limitation your name, contact information and credit card information (Personal Information). Tock does not charge any per cover fee for bookings without prepayment. Tock generally communicates with Tock Users by electronic means, including but not limited to email, text and push notifications, in accordance with our Privacy Policy. Enable visitors to make reservations or RSVP to events through your Tock account. (That cannot be ). Then, navigate to Paymentsand choose Other Payment Options. Tock's tools help you market, track search and social media ad conversions, and create email campaigns to keep guests coming back. This site is usually for tickets but they might take a listing for a restaurant. In order to configure this work properly. Relatively small user network for reservations, Useful management and reporting features for better restaurant performance. Display everyday reservations alongside unique experiences like chefs counters, tasting menus, and events. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Site or the Content therein. You represent and warrant that you have the legal right to use any credit card or other payment mechanism used in any Tock Reservation. You acknowledge that, in the event of any third party claim that the Tock Applications or your possession and use of the Tock Applications infringe that third partys intellectual property rights, Tock, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. No setup fee, no cover fees, no texting fees, and multiple device access is available at no extra charge. Tick originated in (ta && ta.queueForLoad ? Learn more. Click the blue Add experience button. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Tock Applications. Information identifying current providers of such protections is available on the two websites The Internet Education Foundation (https://www.neted.org/) and OnGuard Online (http://onguardonline.gov/). Tock will remit sales and use taxes collected from the Tock Users directly to the tax authority, according to applicable statutory and regulatory requirements. In creating your account, you certify that all information you provide is complete and accurate. Integrations Reservation Policies Once you have completed a Tock Reservation, we will send you an email confirmation including a unique confirmation number. Make sure there is a Dine-In option available: Tock will provide any prepaid (e.g. Use a reservations block or an events block to connect your website with Tock, our all-in-one tool for businesses i. The arbitral tribunal has no power to rule on the validity or enforceability of the agreement to arbitrate solely on an individual basis. . . The Site is a platform on which you may (i) make a reservation, (ii) place an order for pick-up or delivery, (iii) join a waitlist, (iv) place or pay for an order in-person, (v) or create any other booking available to you through Tock (each, a Tock Reservation) at a restaurant, bar, winery or other venue (a Tock Customer).