If this is the case, you need to wait 7-10 business days. Because there is no email from paypal. Confirm the amount and click Submit. A sub for discussing all things Depop. Did something arrive that was very different than described? I would send a message saying if you don't get the item or hear from them by Tuesday you will have to raise a dispute with PayPal. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. When a customer contacts you, do your best to be responsive and helpful. Its connected to Monese. If your buyer used Depop Payments to checkout, this payment should be visible in your Depop Balance . You received a counterfeit version of the item. If you cannot see the transaction under All Sold Items do not ship your item yet, reach out to Depop Support. You can open a dispute if the item you receive is significantly different than how it was described. PayPal customers encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection and some are even losing cash. I used Apple Pay on depop and its saying it hasnt gone through on depop and the seller is saying its not gone through, the money has gone out of my bank but its just saying pending transaction at the bottom? Depop deactivates you for making negotiations to get payment in a different method where youre not paying the fees. 1. Your price Make sure your price is fair. I have just sold some trousers for 30 and thought it was weird I never received the PayPal notification. I'm a seller too but i've never had to refund somebody so i have no idea. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. I can't understand where the payment has Payments are primarily transacted via Paypal, but buyers can now use Apple Pay, Google Pay and debit/credit card to pay for an item if a seller uses 'Depop Payments', by connecting their bank account to the app. My item hasn't arrived yet. The Depop fee is 2.50 (10% of 25.00) Paypal fees are Total Cost $34.00 (2.9%)=.986 +.30=1.29. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We'll release the funds as soon as we know the order has completed without issue, or you've provided some more information about it. Given that you will be using their payment system, the PayPal transaction fee takes up 2.9% + $0.30 in the USA while 2.9% + 0.30 in the UK. I am a bot, and this action was performed automatically. What Time Do Carbone Reservations Open On Resy, Depop Payments Explained - When Do You Get PaidThank you for watching the video and hitting that like and subscribe button check out our other videos about h. Learn more here. Turn your online connections into real-time friendships 2. As a victim of a scammer I requested copies of personal information Depop hold on me on 22/04/22 as is your right under the freedom of information act. PayPal will charge 20 If they have to do a chargeback so they should want to avoid this. Wouldn't it just refund him from her depop balance? I was then charged $50.00 (5 increments of 10.00 each). Etsy vs Depop: Fees and Payments. These apply to your sales for commercial transactions but they have different additional ones for international transactions. The main difference is the Etsy listing fee amounting to $0.20. PayPal Reporting Rules. But I still dont receive anything. 4. . If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. Have you checked the email address you supplied was correct without any spelling errors? REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. I just sold my first item on depop and the money does not show up in my paypal at all. 6. To get paid on Depop Payments you need to: Add a bank account. Depop. You will receive the first Payout after 7 working days. When you sell anywhere at all the funds go into your paypal account BALANCE, then when and if you want to you click on transfer and withdraw them to any confirmed bank account you have linked to your paypal account. Well use cookies to improve and customize your experience if you continue to browse. Click the History subtab. Emily Goold. Kids Are Welcome. Best apps and websites for reselling items. Better hope you never have any issues with your account because you will not be helped by these people. I bought a pair of trainers on depop for a Christmas present. Just make a claim and depop will sort it. Repeated violations will result in a ban. On Depop, all of the payments are done through Paypal. Its worth being aware of the Depop selling fees which in the UK are a 10% selling fee from Depop and a PayPal transaction fee of 2.9% + 0.30 as these can eat into your profits. 9% + $0. Depop has been holding my money from me for the past 4 weeks. Hey! An interview with the founder of one of the first marketplaces that integrated social networks, geolocation and push notifications in a single platform. Reply from Depop. I also suggest communicating with your buyer about waiting for the payment to clear before you ship so that they're not just sitting around wondering why it's taking forever to ship. I'm not sure if it's to do with depop or PayPal . To send a full refund, follow the steps for Full refund. Select the transaction youd like to refund > tap Refund. The payment you received may be considered unusual for your selling pattern, We found an unusual change in selling price of this transaction, Youre selling an item that can potentially cause dissatisfaction with customers, Find the transaction you would like to update, then click, If you sold an intangible item or service, select. How To Recover Your Hacked Depop Account. If your item has been confirmed lost, claim compensation from your shipping provider. As I seller I sell my goods post promptly and yet still dont have access to the payments, in the end Im out of pocket for the things I sell and have to use my own money to ship items when I still do not have access to the funds! It is up to you to decide if this fee is worth it for the Depop platform. But when you get scammed by a seller, they refuse to help. Positive & Negative Reviews: Depop - Streetwear & Vintage Fashion Marketplace - 10 Similar Apps, 12 Features, 6 Review Highlights & 393,431 Reviews. More payment options mean even more potential customers for your shop. The contents of this site are provided for informational purposes only. Please search the subreddit before posting a question. What should I do if it takes longer than 10 days to appear in my PayPal? depop haven t received payment. I sent it to them and they said I am underage and suspended my account. The seller has said that she got in contact with depop as they couldnt do anything about it on her end, only mine because I have sent the money. Discover short videos related to why am i not receiving my depop payment on TikTok. And aside from the listing fee, you will also be charged a transaction fee of 5% for the items that you sold plus the amount you charge for shipping and gift wrapping and also, Etsy Payment Fee or manage your payments in one place through the app. By browsing this website, you consent to the use of cookies. There is no future tense involved here; the sentence refers to the matter of the letter's non-arrival, which is in the past. Watch popular content from the following creators: nim! Depop have been taking a direct debit out my bank account for 3 weeks now not to mention one duplicate payment of over 100 and they then claimed they knew nothing about which I had to sort out with my bank I have contacted my bank and opened a fraud investigation, the customer Under a law passed in 2012, third-party payment services must report income received by taxpayers. Seller total is now at $30.58 and received in sellers PayPal 3. I know I do not need to verify my account because I already did but still have not received the money. I am a bot, and this action was performed automatically. I have had that a few times on eBay. If you purchased the item from one of our merchants, follow these simple steps: Be aware that disputes must be opened within 180 days of your payment date, and that you and the seller will have 20 days to work things out. They say the bank account that I use daily isn't real. Calculating PayPal fees is easy!. com uses cookies. When I get notification of a sale then I review that my payment has been received then I ship. 165 reviews for Depop, 1.3 stars: 'Please never sell on this app. Sold through Depop Payments. livreeves, call About Depop Paypal . PayPal puts money on hold to help ensure the platform is safe to use for both buyers and sellers. However, out of those 20 sales, I've never had a problem with receiving payment until today. Seller total is now at $30.58 and received in sellers PayPal 3. They say the bank account that I use daily isn't real. ask a new question. 10 March 2020. An alternative way of saying this is "I have yet to receive your letter". I just realised it is because my emails didnt match but I have now changed my primary email account on paypal. 0:00 / 40:25. Use Apple Cash safely and securely. Depop is a peer-to-peer social shopping app based in London, with offices in Milan and New York. If you are under eighteen or shopping for someone who is, this is a great platform with a wide variety. So do I continue to wait for the Levi's payment to go through before shipping out both of her items together or should I just ship separately? Fcc Itinerant License, Here are some common reasons why a payment may be temporarily unavailable: For tax holds, check PayPal tax holds for US taxpayers. These apply to your sales for commercial transactions but they have different additional ones for international transactions. All your bank cards comes from paypal , so my enquiry is there's only two cards on my paypal and no payments are going into either so I'm confused on what to do lol. So be sure you really want an item before completing the transaction. Report Thread starter 2 years ago. To start the conversation again, simply Depop use to be amazing. 3) Tap Preferences. This has been going on since the middle of May and I havent received money for ANY of my sales. By placing the payments on hold, we want tomake sure that there are enough funds in your PayPal account to resolve any issues that may arise with your transactions, such as chargebacks or disputes.If there arent any issues with your transaction or account, the payment will typically be available toyou within 21 days after receipt (the funds may not be released until later in the day). Depop shipping: Arrange your own, and set your own shipping rate, or Ship With Depop for a prepaid USPS shipping label between $3. Well use cookies to improve and customize your experience if you continue to browse. Tell them to send a picture of their bank statement or PayPal of three weeks ago then thats what I had to do and the seller did if they genuinely havent received the money they should be just as worries as you? All your bank cards comes from paypal , so my enquiry is theres only two cards on my paypal and no payments are going into either so Im confused on what to do lol. Kudos & Solved are greatly appreciated. However, in my Apple Pay it still looks to be pending. You must file your claim within 20 days of when the dispute was first opened. doodle_333. I sold 5 items using the DEPOP app to one person totaling $100.00. Please read rules before posting. In your settings under Shop Policies you can add it there if you use recycled packaging. 162 reviews for Depop, 1.3 stars: 'Please never sell on this app. Leave the Archive. Review the Sale receipt - there will be a heading stating ' Buyer paid with Depop Payments / PayPal '. What happens if you don't add your tax ID? There's no help center available when you click the button. And what can you do about it? Please give us details of your issue or request. (i.e, telling someone to pay you with paypal friends and family option or any other method thats not through depop). Sometimes, PayPal does this for no apparent reason. Will the money now automatically come through to my account? Why is this happening? Is it OK if we also use cookies to show you personalized ads? Yesterday I had a message pop up asking for my date of birth. Monday comes and so does the item. All postings and use of the content on this site are subject to the. Your total balance from any recent sales through Depop Payments will be visible in your Depop Balance I had received unfair feedback from a seller on depop and I had sent in an request to depop hoping they could fix the issue and they had emailed me saying since the transaction was through PayPal it wasn't an issue they could help with and to contact PayPal instead. Depop is a trendy online marketplace where people can buy and sell clothing in a shared marketplace. Which means they let people sell for a fee, they don't sell anything but a place to post. #1. the same thing happened to me I messaged them on twitter with screenshots of it changing every day and they said they manually pushed my payment through so maybe try that! He asked for a refund and she said depop won't let her refund him since she hasn't received the payment. The contents of this site are provided for informational purposes only. It is a legit, incompetent, irresponsible company. Jun 8, 2020 5:16 PM in response to Abbiemakinsonn, Did you get anywhere with this, the same thing has just happened to me! Just went and looked and the money hasn't come through yet. They say the bank account that I use daily isn't real. To complete these steps, just tap on the 'Get your money' red banner, which is shown on your profile. Answer: Im assuming that you paid for your purchase via credit card. Im not sure if its to do with depop or PayPal . If youre shipping items out, make sure that you have received payment from your buyer so you dont potentially end up getting scammed. Get these two set up and youre good to go! I have sold a few items already on depop where the person has purchased and as depop has told me the payment is going to my bank account I just assumed money was going into my bank account . The item was damaged en route to its destination. Shipping (paid by the customer is $9.00. Depop use to be amazing! I think I have been scammed on depop and paid by bank transfer. Set up your card statement name in your PayPal account. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. Be very vary this is just plain bad business to take people's money and not respond. If payment is sent then you should get an email from PayPal. It can be a little higher for price negotiation but make sure youre being realistic. Instead, you need to email close@depop.com from the email associated with your account. User profile for user: However, if you and the seller cant reach an agreement on your own, you can escalate your dispute to a claim. Press question mark to learn the rest of the keyboard shortcuts. Is it OK if we also use cookies to show you personalized ads? Start off by following these steps: Tap > All sold items. Aug 29 2019 | PayPal editorial staff | 6 min read. Combined Financial Services Guide and Product Disclosure Statement, 1 day after delivery with supported carriers. FAQs will be removed. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service. Doing the math, if you sell an item for $25.00. I understand you made a purchase on a third-party website or app that isn't being reflected there even though the money was debited from your bank account. Did your order not arrive? I just sold my first item on depop and the money does not show up in my paypal at all. I sold 4 things and its been 2 weeks. Depop is the marketplace where you can explore your style. If youre involved in a buyer dispute, start working to resolve it right away. Quick to take all your money and slow to Watch out, any connected financial accounts are at risk and the hacker might even start sending messages in your name. Are you sure the buyer has paid and you have not just got a fake paypal email? If the item was sold and paid using Depop Payments, you could settle any issues with your transaction through Depop. Depop Payments vs. PayPal. @depopusername) and the ones of the other users involved. 1. Given that you will be using their payment system, the PayPal transaction fee takes up 2.9% + $0.30 in the USA while 2.9% + 0.30 in the UK. First, youll want to visit Depops sign-up page and input your phone number to receive a code. omissions and conduct of any third parties in connection with or related to your use of the site. I typically receive my payment on PayPal immediately, but I've been waiting for hours for this particular payment to go through. Depop collects the tax that the buyer originally paid ($1.80) and sends it to the US Government. My Apple Pay didn't work. When payments are on hold, the money sits in your account but is unable to be accessed for up to 21 days. Communicate and work with your customers. PayPal issues are some of the most common problems you may face selling on Depop. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. I know Depop have been having issues with the app the last few days so I'm just hoping it'll sort it self out tomorrow , Ahh you and I both :( Yeah, hopefully it's a Depop issue and not PayPal or buyer issue and the payment clears by tomorrow . https://depophelp.zendesk.com/hc/en-gb/articles/360001790887-I-haven-t-received-my-payment. The bank allows 60 days from the date of your purchase to report so since you are one month in already I suggest that you contact the bank ASAP. All my information is correct and up to date. Enter the refund amount and click Submit. Please contact the moderators of this subreddit if you have any questions or concerns. I had the same thing for almost a month. My payment is on hold. If you're a new seller to Depop, check this article here. Example: You bought two laptops, but received only one. Tap on All Sold Items. Please help, Thankyou for replying to me ! To double check which payment method you used to purchase your item: Tap to to open Your Profile > Select the receipt icon top centre, to view your 'Purchased' receipts > Select the transaction in question > then Under 'Payment Sent', you'll see: "Paid [amount] with Depop Payments/ PayPal". Abbiemakinsonn. Marketplace giant Etsy has plans to acquire With a global community buying, selling and connecting to make fashion more inclusive, diverse and less wasteful. 0 Kudos. depop haven t received payment. I'd like to help you out with this. Reply 7. 1. To give some background, I'm not a full-time seller. When you receive a dispute, it is important to identify whether the transaction was paid using Depop payment or PayPal, as your steps in resolving them would vary. It's not on hold either. May 7, 2012. And no they didnt cancel their payments. Has anyone experienced this before? PayPal credit services are provided by PayPal Credit Pty Limited (ACN 600 629 258).When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes.