Viruses like COVID-19, flu, and respiratory syncytial virus, or RSV, are more common during the winter months. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Drop off all new prescriptions from network at pharmacy screening table Spec. The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. COVID update: Full Line Nail Spa has updated their hours and services. Electronic prescriptions from network providers: Electronic prescriptions from Wilford Hall Ambulatory Surgical Center: Curb-side pick-up and drop-off will be at the Wilford Hall Ambulatory Surgical Center enter thru parking lot. JBSA-Randolph Clinic The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Such hyperlinks are provided consistent with the stated purpose of this website. Notice of Privacy Practices, An official website of the United States government. Phone: (210) 292-5200 Beneficiaries closer to Wilford Hall Ambulatory Surgical Center looking for help to quit smoking can call the Mental Health Clinic for an appointment at 292-7361. January 24, 2023 Fevers and sniffles and coughs -- oh my! Go to Randolph Clinic Pharmacy drop box table Click here for a map and directions, Lackland The group also provides after-hours emergency dental support and operates the largest dental education program in the Air Force. Monday - Friday 8 a.m. to 4 p.m. Callers who are attempting to make telephone appointments at the Wilford Hall ASC and other MTFs at Randolph and Fort Sam Houston may encounter a busy ringtone that prevents them from reaching a scheduling agent. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. Location: First Floor, Wing D Suite 5101 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The CAMO medical appointment line servicing 59th Medical Wing military treatment facilities is currently experiencing technical issues. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Visit the CDC website for current COVID-19 booster guidance. Proceed back to the Randolph Clinic Pharmacy for pick up Office of Research and Technology Applications, JBSA Sexual Assault Prevention and Response, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil. Hours: 7:30 a.m. to 4:30 p.m. The Portal will provide 24/7 secure access to personal health information, to include lab results, prescription refills, secure messages with care teams, and more. 3352, JBSA-Lackland Phone: (210) 292-5252/5210 Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. The Defense Health Agency recommends keeping personal copies of paper records. Suite 5101 Call the NAL: (800) 874-2273, Option 1. Location: Bldg. Phone: (210) 652-6403Option 2. Location: Randolph Medical Clinic, Room 1D101 Specimen Collection Laboratory Gateway East Entrance, W. Military Drive and Luke Blvd. Consult with your primary care manager on availability and the best options to help protect you and your loved ones from severe illness, hospitalization, or death from COVID-19. Download a PDF Readerorlearn more about PDFs. The 59th Medical Wing added 12,000 more appointment slots at the Wilford Hall Family Health Clinic last year, which provides health care to 36,000 TRICARE beneficiaries annually. To schedule an official photo please callthe Public Affairs office. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. A PDF reader is required for viewing. Getting the vaccine can reduce the risk of severe disease, hospitalizations and long-term complications for COVID-19. Location: Bldg. Hours: 7:30 a.m. to 4:30 p.m. Her, Victoria P. said: I rarely write reviews, but my experience today getting my FIRST, Summer B. said: Well, this review is long overdue, but here I go. Continue to use your same site and login for secure services. Appointments will be booked through CAMO (210-916-9900). 17138 Colima Rd. Location: Randolph Medical Clinic After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. Please ensure the clinic has a correct contact number on hand for referral purposes. Proceed back to the Gateway Bulverde Pharmacy for pick up Suite 5101 7700 Arlington Boulevard Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. Such hyperlinks are provided consistent with the stated purpose of this website. Click the link above to provide feedback on your visit. To make an appointment, log in to theTOL Secure Web Portal. Phone: (210) 292-7700 WHASC Information Desk: 210-292-7412 Learn more about your upcoming MRI or CT scan appointment including documents to bring, and details about your specific procedure. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. 3. 1100 Wilford Hall Loop Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Personas famosas llamadas wilford (4) Wilford Brimley Wilford Woodruff Wilford Neville Lloyd Wilford Fawcett Phone: (210) 292-5200 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Hours of Operation: 7 a.m. to 5 p.m., Monday - Friday Kiosks will be shut down promptly at 4:30 p.m. Tickets will not be able to be pulled after this time. 3425. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) By Maria Gallegos Monday - Friday 8 a.m. to 4 p.m. Click the link above to provide feedback on your visit. Phone: (210) 652-3811. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911immediately. Patients will receive a text when their prescription(s) is ready Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Vaccine recommendations are based on your age, the vaccine you first received, and time since last dose. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. The JBSA - Lackland Satellite Pharmacy andLackland Commissary are currently closed. The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. To facilitate service, patients must call ahead to the following numbers to request any new electronic prescriptions to be filled prior to coming to the pharmacy for pick-up. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. No. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. All rights reserved. Patients can take steps now to prepare for the MHS GENESIS implementation, to include: PRIMARY CARE: If in need of a primary care appointment between December and January, patients should make their appointment as soon as possible to avoid delays during the MHS GENESIS transition. Wilford Hall offers the following services: Location:Wilford Hall Ambulatory Surgical Center Basement. The Radiology Department expects delays in scheduling routine screening mammograms, MRIs, and ultrasounds. Such hyperlinks are provided consistent with the stated purpose of this website. Appointment Line: (210) 292-XRAY Hours of Operation: Find theright contact infofor the help you need. Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. The 59th Medical Wing Department of Dermatology, located in the Wilford Hall Ambulatory Surgical Center at Joint Base San Antonio-Lackland, is one of the largest and most capable dermatology clinics in the country providing world-class medical and surgical care for diseases of the skin, hair, and nails. If you have a life-threatening health issue, call 911 immediately. All rights reserved. Appointments are not required. To learn more and see which plan you may use, visitwww.tricare.mil/dental, 1100 Wilford Hall Loop Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Visit the CDC website for more information, https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html, Hosted by Defense Media Activity - WEB.mil. 51st Medical Group, 777 Songtan Boulevard, Unit 2060 Absolutely!, Nomi A. said: To all the people who have given negative reviews on here: why are you, Tamar O. said: I love the staff, front and back and Lily is someone I feel super, Xin Pei S. said: I've been a loyal customer of Anna's for over two years now. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 Ste A. Hacienda Heights, CA 91745. Brooke Army Medical Center Public Affairs, An official website of the United States government, Senior Airman Jonathon Haley and wife Heather check in at the Wilford Hall Ambulatory Surgical Centers Urgent Care Center May 29 while on leave from Ramstein Air Base, Germany. You can also becomea part of our Patient Focus Groups. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. Patients can ask the pharmacy staff for more information on how to use the ScriptCenter kiosk. Information Desk: (210) 292-7412 Appointments & Referrals To make an appointment, log in to the TOL Secure Web Portal. We apologize for any convenience to our patients. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Phone: (210) 292-5252/5210 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) For more information on home delivery, visit https://www.tricare.mil/homedelivery. Randolph We need patient input to help us improve our healthcare delivery systems. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) FDA-approved or authorized COVID-19 vaccines are currently available to all U.S. citizens and residents. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. Find more information athttps://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. USA. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Training Support Center on main post Fort Sam Houston, building 4110, 2536 Garden Avenue. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B What should I do if I have a life-threatening health issue? USA. Patients who get their care within. 800 S. Glendora Ave. West Covina, CA 91790. As with any new technology, it will take time for our staff to learn how to implement and navigate the system, Walton explained. As of 8 a.m. March 22, there are 13 confirmed COVID-19 cases on JBSA, and all personnel should continue to stay ready and informed by checking CDC updates at . TRICARE is a registered trademark of the Department of Defense (DoD),DHA. 3352, JBSA-Lackland Patients are encouraged to go to Wilford Hall or BAMC for lab services. PHARMACY: Beneficiaries should be sure to have prescription refills on hand or look into using a TRICARE network retail pharmacy or the mail-order service. All rights reserved. Find theright contact infofor the help you need. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Hosted by Defense Media Activity - WEB.mil. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). Address:1940 Carswell Ave Bldg. All rights reserved. Our goal is to continually provide patient-centeredquality health care. Tell us how we are doing. Randolph As of 8 a . Contact Us Phone 210-652-1846 Hours Monday-Friday 7:00 a.m. to 4:00 p.m. Last Wednesday of Every Month 7:00 a.m. to 12:00 p.m. Please be on the lookout for additional information and alternate locations to have blood drawn. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Computed Tomography (CT) To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page. | Army Organic Industrial Base Modernization Implementation Plan, Army implements new suicide prevention initiative, 2021 DoD Warrior Games canceled due to COVID-19 Delta variant, Army to review discharges and status-upgrade procedures for behavioral health conditions, U.S. Army updates promotion and retention policies in response to COVID-19, Fewer combat wounded prompt Army to streamline number of Warrior Transition. Download a PDF Readerorlearn more about PDFs. JBSA SAPR Hotline: (210) 808-7272 Patients who drop-off their hard copy/paper prescriptions will have a pick-up time next duty day. Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. A PDF reader is required for viewing. For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. Some documents are presented in Portable Document Format (PDF). Wilford Hall Ambulatory Surgical Center Hours of Operation: Monday - Friday 8 a.m. to 3 p.m. ** Curb-side drop-off and pick-up only! Your secure services will not change as a result of the website transition. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Find out more about how to obtain the necessary referral and authorization, Hosted by Defense Media Activity - WEB.mil. RADIOLOGY: Patients should make sure to get their routine radiology appointments taken care of early to avoid extended wait times. JOINT BASE SAN ANTONIO, Texas (Dec. 9, 2021) The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. Address:1940 Carswell Ave Bldg. This record will stay with service members from the time of their enlistment through veteran status. For electronic prescriptions from network or clinic providers, follow the below instructions for pick-ups: Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. You are up to date with your COVID-19 vaccines if you have completed a COVID-19 vaccine primary series and received the most recent bivalent dose recommended for you by the CDC. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) COVID-19 vaccines are safe, effective, and free. Find theright contact infofor the help you need. All care is provided in one of the following locations: Dunn Dental Clinic Post Graduate Dental School & Clinic San Antonio Military Medical Center (hospital dentistry/oral pathology) 3425. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. The UCC is staffed by military and civilian family practice physicians, physician assistants, nurses and medical technicians. Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. Complete the drop off form located on the table What should I do if Im still unsure if I need urgent care? Appointments are not required. To schedule an official photo please callthe Public Affairs office. Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving your house. (Photo by Staff Sgt. MHS GENESIS is the new electronic health record for the Military Health System. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. 7700 Arlington Boulevard A PDF reader is required for viewing. Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Does Wilford Hall provide urgent care services? For after-hours dental emergencies, patients will need to contact the Wilford Hall Ambulatory Surgical Center's Family Emergency Care Clinic at 210-292-7331. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) 1100 Wilford Hall Loop Click here for a map and directions USA. Osan Air Base, APO AP 96278-2060 Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. DoD Safe Helpline:1-877-995-5247, Address: Phone: (210) 292-0123 / (210) 292-0495 In preparation for this new system, the entire health care team has been diligently training on the system for months now and will continue to do so through our Go Live date, he added. Location: Randolph Medical Clinic, Room 1D101 The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. The CDC recommends COVID-19 vaccination for everyone 6 months and older. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. My nurse assistant. Our goal is to continually provide patient-centeredquality health care. 3. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B 2 reviews of American Bio-Clinical Labratories "First! Beneficiaries, other than active duty service members, DO NOT need a referral to receive care at a TRICARE-authorized urgent care center.