This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. 0300 131 4500, Eastbourne District General Hospital Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. . Building: Acute Admissions Unit. We visited the telephone triage area and the community midwives office. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Patients and relatives said staff go above and beyond and the care received exceeded their expectations. Infection prevention and control measures had improved since our previous inspection. 27 March 2015. We aim to accommodate all our patients in same sex wards. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. Call us today, 24/7, for a free, confidential assessment . Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. Let us know. The trust rate of surgical site infections (SSIs) was better than the national average. Where a patient experiences disorientation we will aim to keep moves to a minimum. They were visible and approachable in the service for patients and staff. The service did not have a major incident policy for the mortuary, although they had started work to produce this. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. The service managed safety incidents well and learned lessons from them. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. They provided emotional support to patients, families and carers. The hospital staff tried to ensure that the individual needs and preferences of patients were met. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . The board above your bed will state your name, the consultant leading your care and your named nurse. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. There had been times when these staff were not specialist trained in paediatric care. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. For example, through the use of practice based competency assessments for a variety of clinical procedures. Records were brief and suggested limited discussion and challenge. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. This includes an average layover time of around 7 min. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. They supported staff to develop their skills and take on more senior roles. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Kings Drive, Eastbourne, East Sussex, BN21 2UD Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. It is a general medical and surgical facility. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. No rating/under appeal/rating suspended Kings Drive, Eastbourne, East Sussex, BN21 2UD We place some essential cookies on your device to make this website work. Published Leaders supported staff to develop their skills and motivated them to succeed. the service isn't performing as well as it should and we have told the service how it must improve. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. There were clinical side rooms and a community midwifery hub. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. 0300 131 4500, Eastbourne District General Hospital There was a continuous improvement programme in place across administrative services that included health records. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. Any addresses or telephone numbers that you might need. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. Any other browser may experience partial or no support. Leaders and staff understood and knew how to apply them and monitor progress. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. Learning from Morbidity and Mortality meetings needed further development. The service controlled infection risk well. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. Please give these to a nurse. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Those series are affected are indicated in their catalogue entries. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. 27 January 2017. Key services were available five days a week with out of hours and weekend cover also available when needed. the service is performing well and meeting our expectations. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. There were business continuity plans in place for use in the event of a major incident. Acute Admissions Unit - Level 3. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. The trust had made clear improvements to the way health records were managed across the organisation. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. We observed staff following national best practice guidance in theatres. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Overall: Good. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. ACTs provide high quality and appropriate care and liaise with STAR . However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. Our rating of this service improved. Staff delivered patient care in line with evidence based care and best practice guidance. Patient records were available, kept secure and up to date. We understand that family members may wish to visit during meal times to help you eat, if this is needed. From Cineworld 322 min From Brighton Pier 120 min From Gatwick Airport 156 min From University Of Brighton - Falmer Campus 116 min From Churchill Square Shopping Centre 117 min From Brighton Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Overview. Over 98% of surgical patients would recommend the hospital. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Let's make care better together. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. Provided and run by: East Sussex Healthcare NHS Trust. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. They treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. Patients and relatives told us that they were treated with dignity and compassion. It also has seven maternity beds in a midwifery led maternity unit. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Conquest Hospital Our rating of this service stayed the same. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. They provided emotional support to children and young people, families and carers. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. Staff showed compassion when dealing with patients and protected their privacy and dignity. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. At least one standard in this area was not being met when we inspected the service and We accept all major insurances as well as Medicare and all AHCCCS plans. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. The plan for your discharge from hospital will start on your admission to hospital. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. We observed clear referral pathways for patients who were displaying or had mental health conditions.
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